Tech, Web Support Service
Support services include, but are not limited to, site maintenance, upgrades, updates, website and software training, consultations, technical support, email setup, domain and website transfers, search engine optimization, marketing and numerous other services - just ask.
If you have any questions, or need services or assistance, please
If you are an existing client, please log in to the Clients area to view invoices
Why Website Maintenance?
Websites require some degree of upkeep, especially popular, dynamic sites like WordPress, Drupal or Joomla, because important new versions containing security patches are released. Other database applications such as e-commerce, forums, photo galleries, or memberships should also be monitored for security risk.
The code that makes your website possible is invisible to most visitors, but it is not invisible to malicious programmers and bots probing sites for weaknesses. If code is neglected it can create security issues, just like software running on your computer. It is important to make sure that everything runs smoothly "under the hood" as well as in the browser.
If you have a static HTML website, it may be less prone to hacking if the server password is strong, but it is important to keep the content updated and fresh so visitors return to your site often. Useful information, good links, contests and promotions are just some ways to get traffic to your door and website.
Other Considerations for Website Maintenance
- If your hosting or domain expire and you forget to renew, your website will disappear and someone else will be able to buy the domain.
- Situations may arise which require your website be rebuilt from a backup, or from scratch at a much larger cost. A back up of the current site is necessary to ensure peace of mind.
- If your website is hacked, your hosting account is usually suspended and your website will not be accessible until the issue is resolved.
- Your hosting account will be suspended if you reach your bandwidth or storage quota so these should also be monitored or assessed.
SITE MAINTENANCE SERVICES
Services are charged at an hourly rate of $35.00 with a minimum pre-paid 30 minute charge of $17.50, or purchase a Super or Premium Package to save on frequent maintenance, updates, upgrades.
SITE MAINTENANCE SERVICES (Great Savings: Super Package)
- Monitor all aspects of the website on a monthly basis - links, security issues, bandwidth, storage, hosting and domain renewals
- A monthly backup of website and database or whenever changes are made (saved on web server and local copy)
- Report any problems to website owner immediately.
ALSO INCLUDES 3 hours of site maintenance services per year and preferred customer status. Recommended if occasional changes or updates are planned. Can be used anytime throughout the year.
$97.80/yr ($8.15 /mth)
SITE MAINTENANCE SERVICES (Best Savings: Premium Package)
- Monitor all aspects of the website on a monthly basis - links, security issues, bandwidth, storage, hosting and domain renewals
- A monthly backup of website and database or whenever changes are made (saved on web server and local copy)
- Report any problems to website owner immediately.
ALSO INCLUDES 6 hours of services per year and preferred customer status. Best package if frequent changes or updates are planned. Can be used anytime throughout the year.
$180.00/yr ($15.00/mth)
WEBSITE / DATABASE / DATA BACKUP ONLY
- $12.00 per back up (saved on web server and local copy) / burned to CD disc and mailed
