Tech, Web Support Service

Support services include, but are not limited to, site maintenance, monitoring the site and logs,monitoring disk space and bandwidth, upgrades, updates, website and software training, consultations, technical support, email setup, domain and website transfers, search engine optimization, marketing, adding content, graphics and features, and numerous other services – just ask.

Why Website Maintenance?

Websites require some degree of upkeep, especially popular, dynamic sites like WordPress, Drupal or Joomla, because important new versions containing security patches are released. Other database applications such as e-commerce, forums, photo galleries, or memberships should also be monitored for security risk.

The code that makes your website possible is invisible to most visitors, but it is not invisible to malicious programmers and bots probing sites for weaknesses. If code is neglected it can create security issues, just like software running on your computer. It is important to make sure that everything runs smoothly “under the hood” as well as in the browser.

If you have a static HTML website, it may be less prone to hacking if the server password is strong, but it is important to keep the content updated and fresh so visitors return to your site often. Useful information, good links, contests and promotions are just some ways to get traffic to your door and website.

Other Considerations for Website Maintenance

  • If your hosting or domain expire and you forget to renew, your website will disappear and someone else will be able to buy the domain.
  • Situations may arise which require your website be rebuilt from a backup, or from scratch at a much larger cost. A back up of the current site is necessary to ensure peace of mind.
  • If your website is hacked, your hosting account is usually suspended and your website will not be accessible until the issue is resolved.
  • Your hosting account will be suspended if you reach your bandwidth or storage quota so these should also be monitored or assessed.

See our Maintenance packages